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Community Navigation & Engagement Coordinator
Bienvenidos is seeking a Community Resource Navigation & Engagement Coordinator to support and empower the Spanish-speaking immigrant community across Big Sky and the Gallatin Valley. This part-time, bilingual role (up to 30 hours/week) blends in-person resource navigation and outreach at the Big Sky Food Bank and Bienvenidos’ Bozeman office with virtual support through our helpline. The ideal candidate is community-driven, culturally responsive, and passionate about equity, advocacy, and creating access to opportunity.
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Location and Schedule: This part-time (up to 30 hours/week) position follows a schedule split between in-person work at the Big Sky Community Food Bank and the Bienvenidos office in Bozeman. Occasional evening or weekend hours may be required for events.
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Compensation: $23-25/hours
- Paid travel time
- Mileage reimbursement at IRS rate
- Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)
Overview
ESSENTIAL JOB FUNCTIONS -CLERICAL RESPONSIBILITIES
Resource Navigation & Client Support
- Respond promptly to inquiries via WhatsApp, phone, and email regarding community navigation and resources.
- Meet with clients to assess needs, determine eligibility, and provide accurate referrals and navigation support.
- Document all interactions using our case tracking system and report trends to the Program Manager.
- Empower clients through mentorship, encouraging self-sufficiency and establishing healthy boundaries.
- Maintain a regular appointment schedule while allowing time for walk-ins.
Big Sky Presence & Community Engagement
- Provide in-person navigation services at the Big Sky.
- Build and maintain strong relationships with partners in the Big Sky area.
- Attend and support community events, workforce engagement activities, and advocacy opportunities as needed.
- Serve as a culturally competent and trusted presence for the Spanish-speaking immigrant workforce.
Program Development & Collaboration
- Collaborate with Bienvenidos staff and community partners to design and implement relevant programming that promote cultural connection, skill-building, and community integration.
- Manage a small programming and support budget with transparency and impact, while organizing or co-leading workshops, support groups, and events based on identified community needs in the Big Sky area.
Community Advocacy & Outreach
- Advocate for equitable access to local services, resources, and opportunities for immigrant workers.
- Promote Bienvenidos’ mission and programs through consistent, multilingual outreach.
- Create flyers, social media posts, and outreach materials to share information and promote opportunities.
- Ensure messaging reaches the Spanish-speaking community through trusted channels.
Volunteer Management
- Manage and Recruit Volunteers in the Big Sky area.
- Coordinate with Program Manager and Administrative Assistant to onboard volunteers
Skills and Abilities:
- Bilingual in English and Spanish.
- Valid Montana driver’s license and functioning vehicle to travel to Big Sky.
- Intermediate Computer skills including Google Docs/Sheets and Trello
- Strong problem-solving skills with the ability to work patiently with personnel and organizations that are new to working with immigrant families.
Qualifications and Experience:
- Experience in community outreach, event planning, or resource coordination.
- Strong organizational and time management skills.
- Culturally responsive and trauma-informed approach to community work.
- Comfortable managing small budgets and tracking expenses.
- Passion for social justice, advocacy, and building inclusive communities.
Schedule & Compensation:
- Part-time role: 30 hours per week
- Compensation: $23-25 per hour
- Paid travel time
- Mileage reimbursement at IRS rate
Join our team
How to apply?
Please send your resume and a brief cover letter to information@bienvenidosgv.org with the subject line "Application – Community Resource & Engagement Coordinator." Applications will be reviewed on a rolling basis until the position is filled.