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Community Navigation & Engagement Coordinator

Bienvenidos is seeking a Community Resource Navigation & Engagement Coordinator to support and empower the Spanish-speaking immigrant community across Big Sky and the Gallatin Valley. This part-time, bilingual role (up to 30 hours/week) blends in-person resource navigation and outreach at the Big Sky Food Bank and Bienvenidos’ Bozeman office with virtual support through our helpline. The ideal candidate is community-driven, culturally responsive, and passionate about equity, advocacy, and creating access to opportunity.

  • Location and Schedule: This part-time (up to 30 hours/week) position follows a schedule split between in-person work at the Big Sky Community Food Bank and the Bienvenidos office in Bozeman. Occasional evening or weekend hours may be required for events.

  • Compensation: $23-25/hours

  • Paid travel time
  • Mileage reimbursement at IRS rate
  • Qualified Small Employer Health Reimbursement Arrangement (QSEHRA)

Overview

ESSENTIAL JOB FUNCTIONS -CLERICAL RESPONSIBILITIES

 

Resource Navigation & Client Support

  • Respond promptly to inquiries via WhatsApp, phone, and email regarding community navigation and resources.
  • Meet with clients to assess needs, determine eligibility, and provide accurate referrals and navigation support.
  • Document all interactions using our case tracking system and report trends to the Program Manager.
  • Empower clients through mentorship, encouraging self-sufficiency and establishing healthy boundaries.
  • Maintain a regular appointment schedule while allowing time for walk-ins.

Big Sky Presence & Community Engagement

  • Provide in-person navigation services at the Big Sky.
  • Build and maintain strong relationships with partners in the Big Sky area.
  • Attend and support community events, workforce engagement activities, and advocacy opportunities as needed. 
  • Serve as a culturally competent and trusted presence for the Spanish-speaking immigrant workforce.

Program Development & Collaboration

  • Collaborate with Bienvenidos staff and community partners to design and implement relevant programming that promote cultural connection, skill-building, and community integration.
  • Manage a small programming and support budget with transparency and impact, while organizing or co-leading workshops, support groups, and events based on identified community needs in the Big Sky area.

Community Advocacy & Outreach

  • Advocate for equitable access to local services, resources, and opportunities for immigrant workers.
  • Promote Bienvenidos’ mission and programs through consistent, multilingual outreach.
  • Create flyers, social media posts, and outreach materials to share information and promote opportunities.
  • Ensure messaging reaches the Spanish-speaking community through trusted channels.

Volunteer Management

  • Manage and Recruit Volunteers in the Big Sky area. 
  • Coordinate with Program Manager and Administrative Assistant to onboard volunteers   

Skills and Abilities:

  • Bilingual in English and Spanish.
  • Valid Montana driver’s license and functioning vehicle to travel to Big Sky.
  • Intermediate Computer skills including Google Docs/Sheets and Trello
  • Strong problem-solving skills with the ability to work patiently with personnel and organizations that are new to working with immigrant families.

Qualifications and Experience:

  • Experience in community outreach, event planning, or resource coordination.
  • Strong organizational and time management skills.
  • Culturally responsive and trauma-informed approach to community work.
  • Comfortable managing small budgets and tracking expenses.
  • Passion for social justice, advocacy, and building inclusive communities.

Schedule & Compensation:

  • Part-time role: 30 hours per week
  • Compensation: $23-25 per hour
  • Paid travel time
  • Mileage reimbursement at IRS rate

Join our team

How to apply?

Please send your resume and a brief cover letter to information@bienvenidosgv.org with the subject line "Application – Community Resource & Engagement Coordinator." Applications will be reviewed on a rolling basis until the position is filled.